When the fridge stops cooling, the clock starts on everything inside it. We repair built-in and high-end refrigerators and freezers across the North Bay — most the same day — with genuine parts and honest, upfront pricing.

Advance Appliance Services repairs refrigerators and freezers across Sonoma, Marin, and Napa counties, and has since 2006. We service more than 20 brands — including Sub-Zero, which we're factory-authorized for — from built-in and fully-integrated columns to freestanding French-door units. Our trucks carry genuine parts, so most repairs are completed the same day, with a written estimate before any work begins.
The problems we see most across every brand. If yours isn't listed, call us — we've almost certainly fixed it before.
Often a condenser, evaporator fan, or sealed-system issue. We diagnose the real cause before replacing anything.
From a failed fan to a sealed-system fault, we pinpoint why the freezer side has stopped.
Usually a defrost heater, sensor, or door-seal problem. We stop the build-up at its source.
A blocked drain line or failed water valve. We clear it and check for hidden damage.
From no ice to slow or hollow cubes — a common and very fixable complaint.
Condenser fans, compressors, and dirty coils all cause it. We find which, and quiet it down.
Air-flow, damper, and sensor faults throw temperatures off. We get every shelf back in range.
Worn gaskets let cold escape and run up your bill. We re-seal it so it holds temperature again.
Not every fridge is a Sub-Zero — but every fridge deserves a specialist. We bring factory training to the brand that demands it, and genuine-parts care to all the others.
For Sub-Zero, we're factory-trained and authorized — dual refrigeration, sealed systems, and all. See our dedicated Sub-Zero page.
True, Fisher & Paykel, True and more — we install authentic components, not aftermarket substitutes.
Our vans carry common refrigeration parts, so we finish the majority of repairs the same day we diagnose them.
You approve the price before we lift a tool. No mystery invoices, no surprises.
Built-in or freestanding, integrated or professional — we keep them all cold.
Don't see your brand? Just ask — if it's high-end, we almost certainly service it.
Tell us the model and what it's doing. We ask the right questions and book a visit that fits your day.
A factory-trained tech finds the real problem and gives you a written price — before any repair begins.
With genuine parts on the truck, most repairs are finished the same day — backed by our guarantee.
You'll get a written estimate after diagnosis, and you approve the price before we lift a tool. No mystery invoices — ever.
Book a repairBased in Santa Rosa, on the road across all three counties — often at your door the same day.

Call now and talk to a real person. We'll send a factory-trained technician to your door — often the same day.