Request received

Got it. Help is on the way.

Your request just landed with our team in Santa Rosa. We'll call you back during business hours — usually within the hour. Sent after 5 PM or on a weekend? You're first on the list Monday morning.

Open Monday–Friday, 8:00 AM – 5:00 PM
What happens next

Three steps to a working appliance

No phone trees, no waiting on hold. Here's exactly how it goes from here.

1

We call you back

A real person from our office — not a call center — calls to confirm the details of your repair.

2

We schedule your visit

We find a time that works for you. Often the same day — our trucks are already on the road across the North Bay.

3

A factory-trained tech arrives

Full diagnosis, written estimate, and you approve the price before we lift a tool. Genuine factory parts, guaranteed work.

Want to speed things up?

Snap a photo of your appliance's model & serial tag before we call. On most Sub-Zero and Wolf units it's just inside the door or under the front grille. It helps us bring the right parts on the first trip.

Can't wait for the callback?

Just call. We answer.

Sonoma & Napa counties
Marin County

While you wait, look around.

See what we fix, the brands that trained us, and every city we cover across the North Bay.

Factory-authorized service · Sub-Zero · Wolf · Cove · Mon–Fri, 8:00 AM – 5:00 PM